"Taking The Pain Out Of Printing and The Worry Out Of Websites" since 2018

Print

What happens to any information that I provide?
Your information is treated in the strictest of confidence. I pride myself on my customer confidentiality (please read my Privacy Policy). I DO NOT and WILL NOT pass any of your information to any third party.

How long will it take to get my print?
I aim to get a quick turnaround without sacrificing any quality along the way. I will provide you with a ‘proof’ copy for you to approve. Once agreed I aim to get your print to you within 5 working days. If this differs I will notify you as soon as possible.

Will I own my artwork?
Yes. Any designs I provide will be owned by you. I will not hold any copyright over your work. Unlike some other design companies, my policy is to provide you with a design and print service and not to claim ownership on any design I provide.

How long will I get to approve any artwork?
You will have approximately four weeks to approve any artwork that I provide. I feel that after looking at other companies providing similar services to me that this is ample time to approve any artwork I provide.

Do you keep copies of my print?
Yes. I keep a copy of your print on file so that when you need more, I can speed up the time it will take, as I will have a pre-approved copy of your print.

Web Design

How many pages and pictures can I have?
You can have as many or as few pages and graphics as you like! The FREE quotation will be worked out on your particular requirements from the information you provide on the request form.

Will I own my website?
Yes you will. Some companies register the domain names of their customers to themselves – then charge a ‘release fee’ if you want it yourself. I do not agree with this method and ALWAYS register any website details to you.

Do I have to have a ‘.co.uk’ Domain Name?
No you don’t. I can offer you any extension such as .com, .net, .biz, .info and .eu to name but a few.

Will there by any other costs involved?
No. What I quote is what you pay. I don’t hide any extra costs.

What happens if I need to change my website in the future?
That’s no problem. Here at the ACM Design Company I can change any part of your website. Any charges will be quoted for before I carry out any work. If it’s a change of phone number or similar, it’s usually free!