ACM Design Company Privacy Policy

Valid from January 2024

1. What I Collect

1.1 At the moment I only collect information which you supply for the purpose of enquiring and/or purchasing items from me, including but not limited to, my website.

1.2 I may collect other information in the future in the form of optional surveys. These surveys will be entirely optional and not necessary for the enquiry/purchase from me.

2. What I Do With The Information I Gather

2.1 I require certain information to understand your needs as a customer and to provide you with a better service. In particular; for internal record keeping and to improve my products and services.

2.2 I may, periodically, send out promotional emails about new products, special offers or information I think you may find interesting.

2.3 I may. from time to time, use your information to contact you for my own market research purposes. I may contact you by either mail or email. The information I would collect would be solely used by myself to tailor my services to customer needs and nothing else.

2.4 If you do not wish to be contacted for such reasons, you will have the option to let me know.

2.5 I do not, and will not, pass on your details to any third party, although I do have an obligation to the police and must disclose any information if asked by any constabulary.

3. Security

3.1 I am committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, I have in place suitable physical, electronic and managerial procedures to safeguard and secure the information that I collect from you.

4. How I Use Cookies

4.1 A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular site.

4.2 Overall, cookies help to provide you with a better website experience by enabling me to monitor which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data which you choose to share with me

4.3 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your settings to decline them if you would prefer. This may, however, prevent you from taking full advantage of the website.

5. Links To Other Websites

5.1 My website may from time to time contain links to other websites of interest. However, once you have used these links to leave my site you should know that I do not have control over that external site. Therefore, I cannot be responsible for the protection and privacy of any information you may provide on the external site and such sites are not governed by my privacy policy.

5.2 You should exercise caution when visiting and look at the privacy policy of the website in question.

6. Controlling Your Personal Information

6.1 You may choose to restrict the collection or use of your personal information.

6.2 Whenever you are asked to fill in a form on this website the ACM Design Company will accept that your email address can be used for marketing ONLY from the ACM Design Company and never from a third party.

6.3 If you have previously agreed to me using your information for my internal purposes only, you may change your mind at any time by contacting me, requesting the removal of your details from my secure records.

6.4 I will never sell, distribute or lease your information to any third party.

6.5 You may request details of any information I hold about you. If you would like a copy of information held by me, please contact me. I must supply you with a copy of any information I hold, free of charge, within 30 days  in order to be General Data Protection Regulation (GDPR) compliant. However, a small fee is allowed to be charged if the requests are manifestly unfounded or excessive, particularly if they are repetitive.

6.6 If you believe any information I am holding is incorrect or incomplete, please contact me as soon as possible and I will promptly correct any information found to be inaccurate.

6.7 By using my services I may use a ‘screenshot’ or photograph of your printed product/website for use only in my online gallery. If you would rather I did not do this, or if you see your print/website and prefer not to have it displayed then please let me know at your earliest convenience and I will remove it.

7. Providing Visitors With Anonymous Access

7.1 You can access my website and browse my content without disclosing any of your personal information. If you wish to use my enquiry forms or purchase any of my services you will need to provide the relevant information needed.